HIPAA-trained medical courier
Medical courier service your clinic can count on, every run
HIPAA-trained drivers, documented chain of custody, and scheduled or STAT pickups for clinics, labs and practices that can't afford a missed handoff.
Why switch
National networks sell to health systems. Gig apps skip compliance.
RelayMD sits between them: professional handling without a national carrier's minimums.
The usual way
With RelayMD
Pickup windows that slip, with no one to call.
Direct access to a dispatcher who knows your run.
Pricing you only learn from the invoice.
A clear per-run price before the driver is sent.
Drivers untrained in healthcare handling.
HIPAA-trained drivers who treat specimens and records as protected.
Minimums built for health systems.
Service sized for independent clinics, practices and small labs.
What we carry
Four kinds of handoff, one standard of care.
For practice managers, clinic operations leads, and lab and pharmacy coordinators.
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Lab specimens
Scheduled and STAT transport from clinics and practices to the lab, handled with documented custody.
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Records and documents
Charts, forms and paperwork moved between offices by drivers trained on HIPAA.
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Clinical supplies
Routine restocking and time-sensitive supply runs between facilities.
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Pharmacy handoffs
Medication and dose deliveries logged from pickup to signed delivery.
How a run works
Four steps, each one on the record.
Nothing is left to memory or a text thread.
STAT runs follow the same four steps
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Request
Send the pickup, drop-off and timing. Choose scheduled or STAT.
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Pickup
A HIPAA-trained driver collects the items at your door.
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Custody log
Each handoff is documented so you always know who held what, and when.
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Delivery confirmation
Delivery is confirmed at the destination and the record is yours.
Every sample, record and dose handed off right.
- Direct dispatcher access
- Call the person assigning your run, not a queue.
- Clear per-run pricing
- You see the price before the driver is sent.
- Healthcare handling
- Drivers trained for HIPAA and documented custody.
Questions
What practice managers ask first.
Who is RelayMD built for?
Independent clinics, physician practices, small labs, pharmacies and outpatient facilities that need dependable scheduled and STAT pickups without a national carrier minimums.
Are your drivers trained for healthcare?
Yes. Drivers are HIPAA-trained and follow documented chain-of-custody handling for specimens, records and supplies.
Can I get an urgent STAT pickup?
Yes. Request a STAT run and reach a dispatcher directly to confirm timing.
How does pricing work?
Pricing is per run, and you get a clear quote before a driver is sent. Send a request and we will reply with the price.
How do I know a delivery arrived?
Every run ends with delivery confirmation, and the custody log records each handoff along the way.
Request a quote
Tell us the route. We'll send a clear price.
Share what needs to move and how often. A dispatcher replies with a per-run quote.
Please do not include patient information in this form.